Terms of Service

By signing up for any of the services or products offered by Lancs.Host, you agree to be bound by the terms of this agreement. Please read these terms of services carefully, as they describe your legal rights and obligations. This agreement shall become effective as of the date of the activation of your account with Lancs.Host. 

The services provided are owned and operated by LancsApps Limited ("we", "our" or "us"). Our registered office and main trading address is at:

4 Fieldfare Close
Penwortham
Preston
Lancashire
PR1 9NG

Registered in England & Wales - Company Number: 7908099
Should you wish to contact us, please refer to the details on the Contact page.

1) Money Back Guarantee:
Each of our hosting packages carry a 30 day unconditional money back guarantee on them.

2) 99.9% Uptime Guarantee:
If your services with us have a physical downtime that is not within the 99.9% uptime limit you may receive one month free. The free month can be requested by contacting our billing department and the approval is at our discretion. The uptime of our main servers is defined as the reported uptime from the OS and our own monitoring system, which might differ from the uptime reported by other monitoring services.

3) Backups and/or Data Loss:
The use of the service is at your sole risk. We run and keep daily, weekly and monthly backups, however we recommend you to keep your own backups also as the backup service is provided to you as a courtesy and it is free. Lancs.Host are not responsible for files and/or data lost.

4) Content on our Servers:
All services provided by Lancs.Host may only be used for lawful purposes. We will not tolerate materials on our servers like: DoS Scripts, Proxy Scripts, IP Scanners, Bruteforce Scripts, Spamming Scripts, Mailers Scripts, Malware, Pornography, Child Pornography, Warez/Pirated/Illegal content etc (any illegal content).

We reserve the right to suspend/terminate any account that we might found illegal and also illegal files can be removed without any notice. A £10 un-suspension fee maybe payable to un-suspend your account.

5) Resource Usage:
You will have to remember that you are on a shared environment, so a high resources usage for a long period of time by you will not be tolerated. Accounts that are harming our servers will be notified to resolve the issue as long as the harm is not serious. If that is the case, account might get suspended until issue is fixed.

6) Cancellations:
Cancellations requests have to be made before account is overdue in order to be accepted. Overdue cancellations requests will not be accepted until the invoices are cleared.

Lancs.Host reserves the right to cancel, suspend or restrict access to the account at any time with or without any notice. Failure to pay invoice on time means we are no responsible for your hosted content and your account may be removed from the server.

7) Price Change:
The amount you pay for your products can be increase from the date of purchase. We reserve the right to change prices listed on our website, www.lancs.host, and the right to increase the amount of resources given to plans at any time.

8) Disclaimer:
We shall not be responsible for any damages your business may suffer. We will never make any warranties of any kind, expressed or implied for services we provide.

9) Terms of Services:
Lancs.Host reserves the right to modify its policies and rules at any time without notice.

10) Abusing or Harming Lancs.Host:
Lancs.Host and its staff intend to provide good service to all its customers. Abusing or defaming the staffs or Lancs.Host in anyway is ingratitude to the hard work of the employees and Lancs.Host. Any actions which defame or abuse the staffs, members or services of Lancs.Host will be counted as a violation of the Terms of Service. 

11) Payment Disputes:
Any payment related dispute should be sorted out with the concerned department of Lancs.Host. Lancs.Host respects the laws and policies of the payment gateways and processors. So for any dispute opened at the processor or gateway end, Lancs.Host will abide by their decision. But if any dispute is opened, the account will be suspended immediately to prevent any misuse of it. The money back offer becomes void from then. If the decision comes in favour of Lancs.Host, the restoration of account will need reactivation charges. No backup will be provided in these cases.

12) False Information:
We reserve the right to terminate any services that are owned by clients that have put false information into the system. Whilst we will not be selling or giving away your information – It is required so that we are able to contact you if necessary.

Signing up for an account at Lancs.Host signifies that you have completely read the terms and conditions stated above, fully understand and agree to them.

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